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All Risks Insurance
Vanpac International specialises exclusively
in handling overseas moves. The Management has been
moving corporate executives and expat families since
1976, as such, we have a wealth of experience in moving
families abroad. Our experience and personal care
will ensure your shipment arrive safely.
Whilst the packing techniques we employ
are specifically designed to provide the ultimate
protection to your goods during transit, instances
can and do arise whereby damages can occur to shipping
containers, vessels and etc.
We would naturally recommend that you
purchase an all risks full replacement insurance cover
to protect your interest on the valued possession
during transit. It is difficult to determine the cause
or where the damage/loss took place. Therefore, shipping
lines, airlines, moving companies and other transportation
modes place contractual limits on their liability
for loss and damage.
Full Replacement
Value
Vanpac International insurance program is especially
designed for international household goods shipment,
fine arts, antiques, including automobiles for total
replacement value on a door-to-door basis.
You will be reimbursed for the full-declared
value of the damaged item in the case of total loss,
without any deduction.
Valued
Inventory
To ensure your shipment is properly & adequately
covered, prior to the packing day, you should try
to make your complete itemised value inventory of
your possessions. This list should contain all items
in your shipment. Take time to walk around your home
and accessing it carefully. You should indicate full
replacement insurance costs and be sure to include
“high value items “ such as antique, valuable
carpet, sterling silver, crystal and etc.
A separate valued inventory form must
be completed for each shipment prior packing. For
example, you will need to complete one for the sea
shipment and another one for the air shipment. Be
sure to ask for another valued inventory form.
If you have a shipment with two
separate deliveries (i.e.: one for temporary storage)
it is best to provide two separate valued inventory.
Additional Insurance
Coverage
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Mold & Mildew
This Mold & Mildew Coverage is not part of
a standard household goods & personal effects
insurance. In Singapore & Malaysia, mold and
mildew are of particular concern, especially if
you plan to store your shipment. Therefore, to
give you peace of mind, Vanpac International is
pleased to offer this protection at NO EXTRA COST.
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Electrical & Mechanical
Derangement Coverage
The standard household goods & personal
effects insurance do not cover any internal
electrical or mechanical component of any device
unless exceptions are noted at the time for
external damage to such items.
The extra insurance coverage
will protect the risk of malfunctions. ( i.e.
TV, stereo , computer fridge, washing machine
or similar items). You may opt for this additional
coverage at a nominal additional premium by
indicating on Vanpac Acceptance of Quotation
form. All items must be in working conditions
and inspected by the insurance company representative
& insurance foreman, one week before packing.
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Pairs & Sets Coverage
The standard household goods & personal
effects insurance covers for the value of the
individual item damaged or lost. (not the entire
set /pair)
The Pairs & Set coverage
provides compensation to replace the whole set
of the insured items, if the item(s) cannot
be repaired or replaced. Do state Pairs or Sets
on the valued inventory to avoid any questions.
After settlement of claim, damaged items will
become the property of the insurance company.
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What values
should I declare for my goods?
You determine the replacement cost of your shipment
at destination and declare these values on a per item
basis. Please do take note that the replacement value
of your goods may be higher in some destinations.
Miscellaneous items valued at under
US$500.00 may be grouped together. When the items
are listed together, the items will be deemed to be
of equal value. You should be aware that only the
items you specifically declared and valued are insured.
Therefore, if your effects sustain a loss and they
cannot be repaired, you are entitled to the value
declared provided the effects cannot be replaced with
others of similar kind.
Note :
If you have your own inventory, you need not have
to complete the valued inventory form. Simply attach
your inventory, sign the valued inventory form and
return to Vanpac International prior the packing day.
High Value
Items
High value items valued at over US$ 500.00 per item
or per set must be specially declared and valued.
High value items are defined as, but not limited to,
antique, objects of art, value carpets, furs, china,
crystal, photographic equipment, collections of records,
tapes, or pictures
Storage
in Transit (SIT)
Vanpac International specially designed insurance
packages cover up to 30 days at origin and 30 days
at destination without any additional premium. However,
if further storage is required, the insurance company
will agree to extend
the storage in transit cover upon written request
and provided premium is received before the expiration
date. Goods must be stored only in an authorised agent’s
warehouse.
Insurance
Claim
In the event of claim, you are required to submit
your written claims to the underwriter within 45 days
of delivery. The Insurance Company has kept the claim
procedures as simple as possible. To make it easier,
you should promptly notify Vanpac International your
intent to file a claim upon delivery so that we could
assist you, thus ensuring prompt settlement.
Please do take
the following steps in completing your claim form.
1. Any damage or shortage should be noted on the packing
list and delivery order at the time of delivery.
2. You should promptly notify Vanpac International,
as well as our agent. Upon notification, we will send
you a claim form and provide you every assistance
to ensure prompt settlement.
3. Obtain repair estimate and attach a copy to your
claim form, together with the signed delivery order
and packing list
IMPORTANT
DON’TS
1. Do not ship jewelry, watches, coins and stamp collections,
etc.
2. Do not forget to take additional storage extension
insurance if you are not ready to receive your goods.
3. Do not throw broken or damaged items until underwriter
instruct you to do so.
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Packing and Loading Method
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to Include
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